gold rummy
gold rummy
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This app is available for your device
gold rummy
This app is available for your device
Contact
+91 7315500938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the gold rummy?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login credentials.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure a stable internet connection with a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time before seeking assistance from the app's support system via live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue efficiently.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and enjoy the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the gold rummy?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus funds cannot be withdrawn. This allows users to access their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit your KYC details within the app, including saving your Aadhaar card, UPI, and bank account information. This is a mandatory requirement.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process that can take anywhere from 30 minutes to 3 hours. However, occasional delays with payments may prolong the wait, potentially extending it to up to 24 hours. This discrepancy can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Earnings made from playing games using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll see if your withdrawal request is being processed. If it's not showing, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
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